About BlackOx Capital
BlackOx Capital helps construction-related companies turn slow receivables into active cash movement. We support businesses that have delivered materials, services, or equipment but are still waiting to be paid.
Our work is built around disciplined follow-up, account visibility, payment prioritization, and customer-sensitive execution. We are not a factoring company, lender, or traditional collection agency. We help clients accelerate cash from existing receivables while working as an extension of their internal team.
Our strongest focus is construction suppliers and building material suppliers. Experience in that space is preferred, but not required.
Role Summary
The AR Cash Acceleration Specialist is responsible for actively moving receivables toward payment. This person works assigned accounts, contacts customers, verifies payment barriers, coordinates next steps, documents progress, and supports weekly cash acceleration reporting.
This role is similar to accounts receivable collections, but with a stronger emphasis on speed, account prioritization, relationship preservation, and measurable cash movement.
The ideal candidate understands construction-related receivables, has strong follow-up discipline, and can professionally communicate with customers, accounting teams, and internal stakeholders.
Key Responsibilities
- Work assigned receivable accounts to accelerate payment and reduce aging.
- Contact customers by phone and email regarding invoice status, payment timing, missing documentation, and outstanding balances.
- Identify payment barriers such as missing invoices, approval delays, job disputes, PO issues, payment application problems, or contractor delays.
- Secure payment commitments and document expected payment dates.
- Prioritize accounts based on invoice age, balance size, payment likelihood, customer behavior, and urgency.
- Maintain detailed account notes and activity records.
- Coordinate with client accounting teams to confirm invoice status, resolve documentation gaps, and support payment processing.
- Help prepare weekly cash acceleration reports showing activity, progress, payment commitments, risk accounts, and recovered cash.
- Escalate accounts requiring management review, legal/lien review, dispute resolution, or client intervention.
- Maintain a professional and respectful communication style with customers.
- Support account strategy for high-value balances and time-sensitive receivables.
- Work closely with Credit Analysts and AR Operations Coordinators to ensure account data is accurate and current.
- Track performance metrics including calls, emails, payment commitments, dollars recovered, and accounts advanced.
- Identify recurring payment delays and help recommend process improvements.
- Preserve client-customer relationships while increasing payment discipline.
Required Qualifications
- Minimum 2 years of experience in accounts receivable, collections, credit, billing, customer account management, construction finance support, or related work.
- Experience working with construction-related companies, contractors, suppliers, distributors, or project-based billing.
- Strong communication skills by phone and email.
- Ability to understand invoices, aging reports, customer account records, and payment histories.
- Strong documentation and follow-up habits.
- Ability to handle customer conversations professionally, including difficult or delayed-payment situations.
- Comfortable using spreadsheets, CRMs, accounting tools, and email systems.
- Organized, disciplined, and able to manage multiple accounts at once.
- Strong attention to detail.
- Ability to work in a performance-oriented environment.
Preferred Qualifications
- Experience with building material suppliers is preferred but not required.
- Experience with contractor payment cycles, supplier accounts, project-based billing, lien timing, retainage, change orders, or pay applications.
- Experience in commercial B2B collections or receivables recovery.
- Familiarity with ERP, CRM, or construction accounting systems.
- Experience preparing account status reports or payment follow-up summaries.
- Background working with CFOs, controllers, credit managers, or AR departments.
Core Competencies
- Payment follow-up discipline.
- Professional communication.
- Construction receivables understanding.
- Account prioritization.
- Documentation.
- Problem-solving.
- Customer relationship protection.
- Confidentiality.
- Urgency.
- Cash-focused execution.
Work Environment
This is a hybrid role requiring 2–3 days per week in office. The role includes structured account work, outbound communication, internal reporting, and close coordination with team members.
The AR Cash Acceleration Specialist must be comfortable working with deadlines, financial targets, and client expectations.
Benefits
- BlackOx Capital offers market-common benefits consistent with professional roles in the Seattle area, including:
- Medical, dental, and vision insurance.
- Flexible PTO.
- Paid holidays.
- Hybrid work schedule. 401(k) plan or retirement benefit access.
- Laptop and work tools.
- Professional development support.
- Twice-yearly performance bonus eligibility.
- Phone or technology stipend where applicable.
Equal Opportunity Statement
BlackOx Capital is an equal opportunity employer. We encourage qualified candidates with AR, credit, collections, construction, supplier, accounting, and customer account experience to apply.