Accounts Receivable Recovery Specialist

About BlackOx Capital

BlackOx Capital helps construction-related companies recover and accelerate cash from accounts receivable. Our clients have already delivered materials, services, or equipment and need disciplined support to move invoices from outstanding to paid.

We serve the construction economy with a strong focus on suppliers, distributors, and construction-related businesses. Building material supplier experience is a plus, but not required.

We are not a traditional collection agency. Our work is professional, structured, and relationship-conscious.

Role Summary

The Accounts Receivable Recovery Specialist will manage assigned accounts, perform regular follow-up, contact customers, document account activity, and help recover past-due receivables.

This role is ideal for someone with AR, collections, billing, credit, customer account, or construction office experience. The person must be comfortable making calls, sending professional emails, reviewing invoice records, and tracking payment commitments.

The role requires persistence, organization, accuracy, and strong communication.

Key Responsibilities

• Contact customers regarding outstanding invoices, past-due balances, payment status, and account updates.
• Review aging reports, customer ledgers, invoice copies, statements, and account notes.
• Identify reasons for delayed payment and document all findings.
• Follow up on payment promises, remittance details, missing documents, and open account issues.
• Maintain accurate notes in CRM, accounting systems, spreadsheets, or other tracking tools.
• Coordinate with internal teams and client accounting contacts.
• Help reduce aged receivables and improve payment performance.
• Prepare account updates and status summaries.
• Escalate disputed, high-risk, or non-responsive accounts.
• Maintain professional communication with customers at all times.
• Support payment recovery while protecting client-customer relationships.
• Prioritize daily work based on invoice age, balance size, customer history, and urgency.
• Track calls, emails, commitments, payments, and next steps.
• Assist with reporting on recovery activity and account progress.
• Maintain confidentiality of financial and customer account information.

Required Qualifications

• Minimum 2 years of experience in accounts receivable, collections, billing, credit support, customer account management, accounting support, construction administration, or related work.
• Experience working with construction-related companies, contractors, suppliers, distributors, or project-based billing.
• Strong phone and email communication skills.
• Ability to work with invoices, statements, payment histories, and account records.
• Strong organizational and follow-up skills.
• Ability to manage multiple accounts and deadlines.
• Comfortable using spreadsheets, CRMs, email platforms, and accounting systems.
• Professional demeanor in customer conversations.
• Strong attention to detail.
• Ability to work independently and within a team structure.

Preferred Qualifications

• Experience with building material suppliers is preferred but not required.
• Experience with commercial B2B collections, construction receivables, contractor accounts, or supplier payment follow-up.
• Familiarity with payment terms, aging categories, purchase orders, job numbers, retainage, lien waivers, or construction billing.
• Experience working with accounting departments, credit managers, or controllers.
• Knowledge of ERP or construction accounting platforms.

Core Competencies

• Persistence.
• Professional communication.
• Account follow-up.
• Documentation.
• Construction receivables awareness.
• Time management.
• Relationship preservation.
• Problem-solving.
• Confidentiality.
• Accuracy.

Work Environment

This is a hybrid role requiring 2–3 days per week in office. The role requires regular phone calls, email follow-up, account review, documentation, and reporting.

The Accounts Receivable Recovery Specialist must be comfortable working in a results-oriented environment where activity, documentation, and payment movement matter.

Benefits

• BlackOx Capital offers market-common benefits consistent with professional roles in the Seattle area, including:
• Medical, dental, and vision insurance.
• Flexible PTO.
• Paid holidays.
• Hybrid work schedule. 401(k) plan or retirement benefit access.
• Laptop and work tools.
• Professional development support.
• Twice-yearly performance bonus eligibility.
• Phone or technology stipend where applicable.

Equal Opportunity Statement

BlackOx Capital is an equal opportunity employer. We encourage qualified candidates with AR, collections, construction, accounting, billing, supplier, and customer account experience to apply.